Under the contract-for-work provisions of the German Civil Code (§ 648 BGB), an order can indeed be cancelled at any time; however, we retain our full right to remuneration for the partial service already rendered as well as for lost profit on the remaining order.
We disclose our cancellation terms transparently already in the quote, often graduated according to the point in time of the cancellation within the processing procedure.
Early, open communication about the reason for the cancellation usually makes it easier in practice to reach an amicable solution – however, the statutory right to remuneration for work already performed remains unaffected by this.
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